The Viva Viagem card is a quick and easy way to pay for journeys on public transport in Lisbon.
You can use it to travel on metro, bus, tram, ferry and suburban train.
What is Viva Viagem?
Viva Viagem is a green-coloured card with an embedded chip. It’s a quick and easy way to pay for journeys on public transport in Lisbon.
You have to buy the Viva Viagem card to travel on metro, ferry and suburban train; on bus and tram, you can also buy a ticket on board (on-board fares are more expensive).
Where you can buy Viva Viagem
Once you arrive in Lisbon, you can buy the Viva Viagem card at:
- Metro, ferry and suburban train stations from any automatic ticket machine or ticket office. Ticket machines have an English version;
- Several local PayShop selling points in Lisbon.
Where you can use Viva Viagem
Buses and trams (Carris)
But not on:
- Tourist routes
Suburban train (CP)
On journeys to:
On journeys to:
- Trafaria/Porto Brandão
How much is a Viva Viagem card and what ticket should I get?
The Viva Viagem card is €0.50. To charge it you have three options:
- Viagem Carris/Metro (single ticket): €1.45.
This is a ticket to pay for a specific journey. Buy it if you’re planning to make just that one journey on public transport in Lisbon. The ticket is valid for one hour on metro, bus, tram and funicular (e.g. going from Marquês de Pombal to Rossio by metro (blue line) and then to Belém on tram 15).
- Zapping: any amount with a minimum of €3 and multiples of €5 up to a balance limit of €40.
Choose this option if you plan to do a lot of travelling on public transport in Lisbon (it pays off after three journeys).
With the Zapping option, the cost of each individual journey is:
- Metro/bus/tram/funicular: €1.30
- Train to Cascais/Sintra: €1.85
- Ferry to Cacilhas: €1.20 | Trafaria/Porto Brandão: €1.15 | Seixal/Barreiro: €2.30 | Montijo: €2.70
- Carris/Metro: €6.15.
Unlimited travel on metro, bus and tram.
- Carris/Metro/Transtejo (Cacilhas): €9.15.
Unlimited travel on metro, bus, tram and ferry to Cacilhas (River Tejo connection).
- Carris/Metro/CP: €10.15.
Unlimited travel on metro, bus, tram and suburban train (Sintra, Cascais, Azambuja and Sado lines).
Things to know
Ticket machines and selling points accept cash and debit cards.
Once you’ve chosen an option, it’s not possible to choose another type of fare while the previous one has not been used. For example, if you have chosen the Zapping option, you must first use all the credit on your card before you are allowed to buy a one day ticket.
The easiest way to check the balance on your Viva Viagem is to go to a ticket machine in any metro station and insert the card. That will display the current balance and present you with options to add more money to your card.
If you lose your Viva Viagem card during a journey, you might be charged a penalty fare.
Your Viva Viagem card expires one year after the date of purchase.
How to use Viva Viagem
Swipe the Viva Viagem card across a card reader to open the gate when you enter the platform. At the end of your journey, swipe it again across a card reader to open the gate when you leave the platform. If you’re using the Zapping option, this means you’ll be charged the fare for one journey.
On some gate card readers (not all), you may be able to see the remaining balance, but you do need to look quickly.
If for some reason, at the end of your journey, you cannot swipe the card (e.g. a ticket gate is open due to a technical problem), don’t worry as there is a time limit of 90 minutes for each journey, and the correct fare will be deducted from your Viva Viagem card once the time limit expires.
On Bus & Tram (Carris)
Only swipe the Viva Viagem card across the yellow reader near the driver at the start of your journey. Don’t swipe it when you get off a bus or tram.
Make sure you have put money on your card before you get on the bus or tram, since you won’t be able to charge Viva Viagem there.
On Ferry (Transtejo) & Suburban Train (CP)
Swipe the Viva Viagem card across the card reader on entrance hall or access gate at the start of your journey. Only swipe it when you leave the ferry terminal or train station if required to open a gate.
Unused credit on your Viva Viagem card
For a refund of any unused credit or to transfer it to a new card, take your Viva Viagem card to a ticket office at metro, ferry or suburban train stations. This operation is not available on automatic ticket machines.
Not all the metro stations have ticket offices. So, you should try one of the following:
- Blue line: Colégio Militar and Jardim Zoológico;
- Yellow line: Marquês de Pombal and Campo Grande;
- Green line: Baixa-Chiado and Cais do Sodré;
- Red line: Oriente and Aeroporto.