Navegante Card (formerly Viva Viagem): Use it on Metro, Bus, Tram, Ferry & Train

A navegante occasional card (formerly Viva Viagem) is a quick and easy way to pay for journeys on public transport in Lisbon.

You can use it to travel on metro, bus, tram, funicular, ferry and suburban train.

What is navegante occasional?

Navegante occasional is an electronic smart card. It’s the most flexible way to pay for journeys on public transport in Lisbon.

You don’t have to sign up or download an app for getting around Lisbon on metro, bus, funicular, ferry and suburban train; simply use a navegante occasional card.

You can now also pay for an individual metro ride at the contactless validator gates using a bank card (paying a slightly higher fare). On bus, tram and funicular, you can either use your navegante card or, if you don’t have one, buy a ticket from the driver in cash only (on-board fares are more expensive).

Where you can buy navegante occasional

Once you arrive in Lisbon, you can buy a navegante occasional card and load it with a full-fare ticket or pay-per-ride credit at:

  • Metro, ferry and suburban train stations from any automatic ticket machine or ticket office. Ticket machines have an English version;
  • Several local selling points in Lisbon (Pagaqui, Payshop, CTT and MOB shops).

Navegante occasional is a personal card. This means that two people travelling together need a card each. However, you can lend a navegante occasional card to someone else if you’re not travelling at the same time.

According to Metro’s website (Portuguese version), if your children are under 4 years old, they can travel free when accompanied by a card-holder (or fare-paying) adult.

Where you can use navegante occasional

Bus, tram & funicular (Carris)

On buses, trams and funiculars operated by Carris, including Tram 15 to Belém, Tram 28, and Lisbon’s three funiculars – Ascensor da Bica, Ascensor da Glória, and Ascensor do Lavra. You can also use it on the Elevador de Santa Justa street lift.

But not on: Aerobus and tourist routes (e.g. hop-on hop-off bus).

Metro

All lines.

Suburban train (CP)

On journeys to/from:

  • Estoril
  • Cascais
  • Sintra

Ferry (Transtejo and Soflusa)

On journeys to/from:

  • Cacilhas
  • Trafaria/Porto Brandão
  • Seixal/Barreiro/Montijo

South of the River Tejo

  • Fertagus train
  • Metro Sul do Tejo
  • TBC Barreiro buses

Cascais

  • MobiCascais buses

How much is a navegante oaccasional card and what ticket should I get?

A navegante occasional card is €0.50 (non-refundable) and can be loaded without limit during one year after purchase. To load it you have a few options:

Single ticket (Carris/Metro): €1.80
This is a ticket to pay for a specific journey. Buy it if you’re planning to make just that one journey on public transport in Lisbon. The ticket is valid for one hour on metro and Carris (e.g. if you take the metro from Marquês de Pombal to Rossio (blue line) and then you catch tram 15 from Praça da Figueira to Belém). However, a single ticket does not allow two consecutive entries on metro, i.e. you can travel by metro for an hour as long as you don’t leave the metro network.

1 day ticket: travel as much as you like for 24 hours
One day tickets become activated on the first journey, and they are available in the following options:

  • Carris/Metro: €6.80
    Unlimited travel on metro and Carris, including bus, tram, funicular and lift.
  • Carris/Metro/Transtejo: €9.80
    Unlimited travel on metro, Carris and ferry to Cacilhas (River Tejo connection).
  • Carris/Metro/CP: €10.80
    Unlimited travel on metro, Carris and suburban train (Sintra, Cascais, Azambuja and Sado lines).
Zapping: prepraid travel credit – any amount with a minimum of €3 and multiples of €5 up to a balance of €40
You can pay as you go to travel on public transport in Lisbon, regardless of which company is operating the service. This means you could take the metro to downtown Lisbon and then take the train to Cascais. Each journey will be deducted from your card.

Load with the amount you think you’ll need. Once your credit runs out, you can easily top up again. You won’t get a refund for any unused credit in your card (though you may transfer it to another card). With the Zapping option, the price of each individual journey is:

  • Metro and Carris: €1.61
  • Train to Estoril/Cascais/Sintra: €2
  • Ferry to Cacilhas: €1.43 | Trafaria/Porto Brandão: €1.40 | Seixal/Barreiro: €2.75 | Montijo: €3.10

Things to know

Ticket machines and selling points take cash (coins and notes) as well as debit and credit cards issued by major companies (e.g. Visa, MasterCard, Maestro).

Once you’ve chosen an option, you cannot change to another type of fare while the previous one has not been used. For example, if you have chosen the Zapping option, you must first use all the credit on your card before you are allowed to buy a one day ticket.

The easiest way to check the balance on your navegante occasional is to go to a ticket machine at any metro station and insert the card. This will display the current balance and present you with options to add more money to your card.

If you lose your card during a journey, you might be charged a penalty fare.

Your navegante occasional card expires one year after the date of purchase.

How to use navegante occasional

On Carris

On bus, tram and funicular, tap the card on the reader near the driver only when getting in the bus (do not tap it when getting off). Validation will be confirmed by a green light.

Make sure you load your card with tickets or Zapping money before you get on the bus, tram or funicular, since you won’t be able to load the navegante card there.

On metro

Tap your navegante card on the reader at the start of your journey and wait for the gate to open, and tap again at the end to open the gate. If you’re using the Zapping option, this means you’ll be charged the fare for one journey.

If for some reason, at the end of your journey, you cannot validate the card (e.g. a gate is open due to a technical problem), don’t worry as there is a time limit of 90 minutes for each journey, and the correct fare will be deducted from your navegante card once the time limit expires.

On ferry & suburban train

Tap your navegante card on the reader at the entrance hall or access gate at the start of your journey. Tap when you leave the ferry terminal or train station only if required to open a gate.

Faulty navegante card and unused credit

Expired cards cannot be reloaded, however any remaining tickets may still be used after the one-year-validity period.

If your navegante card stops working for some reason, take your faulty card to a ticket office at metro, ferry or suburban train stations. If the card can be read by ticket office staff, unused credit will be transferred onto a new card free of charge, provided your card is still valid and has no visible damage.

Not all the metro stations have ticket offices though. So, in case of a faulty card, and no ticket office or metro staff visible, you may use the intercoms in the Help Points located near the access gates and on ticket machines. Otherwise, you should try a ticket office at one of the following metro stations:

  • Blue line: Marquês de Pombal, Colégio Militar/Luz and Jardim Zoológico;
  • Yellow line: Marquês de Pombal and Campo Grande;
  • Green line: Rossio, Baixa-Chiado and Cais do Sodré;
  • Red line: Oriente and Aeroporto.

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